SHIPPING POLICY

CUSTOM JEWELRY ORDERS:

ALL CUSTOM JEWELRY ORDERS TAKE ABOUT 4-5 WEEKS PRODUCTION TIME.
YOU WILL RECEIVE TRACKING INFO VIA EMAIL SOON AS PACKAGE SHIPS OUT.
All ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL. THIS USUALLY TAKES ABOUT 2-3 BUSINESS DAYS ONCE ITEMS ARE SHIPPED OUT.

***WE ARE UNABLE TO MAKE ANY CHANGES OR CANCELATIONS ONCE ORDER IS PLACED. PLEASE BE SURE THAT THE NAME FOR YOUR CUSTOM ITEM IS SPELLED CORRECTLY BEFORE PLACING ORDER. ***

ITEMS THAT ARE NOT CUSTOMIZED:

*** Due to Covid, there is a slight delay on shipping. ***
Please allow 7-10 business days for orders to ship. 
All orders are shipped USPS Priority Mail 

WE DO NOT SHIP ON HOLIDAYS OR SUNDAYS.

***WE ARE NOT RESPONSIBLE FOR YOUR PACKAGE IF THE TRACKING INFO STATES THAT IT WAS DELIVERED. PLEASE CONTACT YOUR LOCAL POSTAL SERVICE IF THIS ISSUE OCCURS. ***

REFUND POLICY:

**** WE DO NOT GIVE ANY REFUNDS/EXCHANGES ON ANY CUSTOM JEWELRY UNDER ANY CIRCUMSTANCES. ****

• PLEASE NOTE THAT ALL CUSTOM JEWELRY & ALL OTHER ITEMS ARE FINAL SALE.

•We are not responsible for lost packages please contact your local postal service.

•If we are at fault, please contact our customer service at
BoujeeBijoux@gmail.com