Custom Jewelry Orders:

• ALL CUSTOM ORDERS TAKE ABOUT 3 WEEKS BEFORE ORDER SHIPS OUT.
• YOU WILL RECEIVE TRACKING INFO VIA EMAIL SOON AS PACKAGE SHIPS OUT.
• All ORDERS ARE SHIPPED VIA USPS FIRST CLASS MAIL. THIS USUALLY TAKES ABOUT 2-3 BUSINESS DAYS ONCE ITEMS ARE SHIPPED OUT.

***PLEASE BE SURE TO TYPE NAME EXACTLY AS YOU WANT IT TO APPEAR. WE ARE UNABLE TO MAKE ANY CHANGES OR CANCELATIONS ONCE ORDER IS PLACED.***

Other items:

All other items will ship out the next day.
This usually takes about 2-3 business days. Once items are shipped
WE DO NOT SHIP ON HOLIDAYS OR SUNDAYS.

***WE ARE NOT RESPONSIBLE FOR YOUR PACKAGE IF THE TRACKING INFO STATES THAT IT WAS DELIVERED. PLEASE CONTACT YOUR LOCAL POSTAL SERVICE IF THIS ISSUE OCCURS.***

REFUND POLICY:

**** WE DO NOT GIVE ANY REFUNDS/EXCHANGES ON ANY CUSTOM JEWELRY UNDER ANY CIRCUMSTANCES.****

• PLEASE NOTE THAT ALL CUSTOM JEWELRY & ALL OTHER ITEMS ARE FINAL SALE.
• We are not responsible for lost packages please contact your local postal service.
• If we are at fault please contact our customer service at BoujeeBijoux@gmail.com.